Crashing after opening

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  • Andrea Alessi
    replied
    Hi, can you share the log file please? Thanks!

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  • domestosbg
    replied
    Hello, I have the same problem, but my RAM is 16GB 3200MHz. The processor of my laptop is Ryzen 5 4000 series and the video card is Nvidia GTX 1650 (mobile).

    Leave a comment:


  • cam3d
    replied
    lemniskata16@gmail.com Zephyr is a resource-intensive program that requires a bare minimum of 8gb to run, with 16gb recommended. If you intend on processing large datasets then 32/64gb of ram may be required.

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  • lemniskata16@gmail.com
    replied
    Hi lemniskata16@gmail.com - It looks like you have very little available RAM in your system. Can you please share the full log and also your system specs with us please? You can share them through support@3dflow.net if you like.
    Hi! Thanks for your reply. My comp has 6G RAM. How can I be sure that this is because of RAM?

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  • cam3d
    replied
    Hi lemniskata16@gmail.com - It looks like you have very little available RAM in your system. Can you please share the full log and also your system specs with us please? You can share them through support@3dflow.net if you like.

    Leave a comment:


  • lemniskata16@gmail.com
    started a topic Crashing after opening

    Crashing after opening

    Hello! Please, help me to solve the problem. App is crashing on New project => Next.
    Here is log file:

    [14:26:15] 3DF Zephyr ready in 3.36982 seconds.
    [14:28:14] SysInfo | Cpu: 10.87 %; Disk (U/T): 143850/243120 MB (99270 MB free, 59.17 % used); Memory (U/T): 217/6030 MB (799 MB free, 3.60 % used)
    [14:30:14] SysInfo | Cpu: 10.72 %; Disk (U/T): 143845/243120 MB (99275 MB free, 59.17 % used); Memory (U/T): 217/6030 MB (877 MB free, 3.60 % used)
    [14:31:50] Cleaning up temporary folder: C:/Users/admin/AppData/Local/Temp/3DF Zephyr/1603920372874/
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