Crashing after opening

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  • lemniskata16@gmail.com
    Blossoming 3Dflower
    • Oct 2020
    • 2

    Crashing after opening

    Hello! Please, help me to solve the problem. App is crashing on New project => Next.
    Here is log file:

    [14:26:15] 3DF Zephyr ready in 3.36982 seconds.
    [14:28:14] SysInfo | Cpu: 10.87 %; Disk (U/T): 143850/243120 MB (99270 MB free, 59.17 % used); Memory (U/T): 217/6030 MB (799 MB free, 3.60 % used)
    [14:30:14] SysInfo | Cpu: 10.72 %; Disk (U/T): 143845/243120 MB (99275 MB free, 59.17 % used); Memory (U/T): 217/6030 MB (877 MB free, 3.60 % used)
    [14:31:50] Cleaning up temporary folder: C:/Users/admin/AppData/Local/Temp/3DF Zephyr/1603920372874/
  • cam3d
    3Dflover
    • Sep 2017
    • 661

    #2
    Hi lemniskata16@gmail.com - It looks like you have very little available RAM in your system. Can you please share the full log and also your system specs with us please? You can share them through support@3dflow.net if you like.

    Comment

    • lemniskata16@gmail.com
      Blossoming 3Dflower
      • Oct 2020
      • 2

      #3
      Hi lemniskata16@gmail.com - It looks like you have very little available RAM in your system. Can you please share the full log and also your system specs with us please? You can share them through support@3dflow.net if you like.
      Hi! Thanks for your reply. My comp has 6G RAM. How can I be sure that this is because of RAM?

      Comment

      • cam3d
        3Dflover
        • Sep 2017
        • 661

        #4
        lemniskata16@gmail.com Zephyr is a resource-intensive program that requires a bare minimum of 8gb to run, with 16gb recommended. If you intend on processing large datasets then 32/64gb of ram may be required.

        Comment

        • domestosbg
          Blossoming 3Dflower
          • Apr 2021
          • 1

          #5
          Hello, I have the same problem, but my RAM is 16GB 3200MHz. The processor of my laptop is Ryzen 5 4000 series and the video card is Nvidia GTX 1650 (mobile).

          Comment

          • Andrea Alessi
            3Dflow Staff
            • Oct 2013
            • 1304

            #6
            Hi, can you share the log file please? Thanks!

            Comment

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